1. Seller, scope and customers
Value4Capital Partners S.r.l.s. — single-member company
Registered office: Contrada Cupo Biancucci 5/A, 64026 Roseto degli Abruzzi (TE), Italy.
Italian VAT and tax number: 02064600675.
Business Register: Gran Sasso d’Italia; REA TE-175908.
Capital and reserves: €29,590.57 as at 31 December 2025, according to the latest approved accounts.
Share capital: €1,000.00, fully paid.
Certified email (PEC): value4capital@pec.it.
Enquiries, services and privacy requests: info@v4cpartners.com.
These terms apply to products or services expressly offered and sold by V4CP and form part of the transaction only where validly incorporated and accepted. Mandatory consumer rights remain unaffected. Business purchases are identified by their actual purpose.
Courses, programmes and course-based packages are coming soon and are not currently open for enrolment or purchase. Their inclusion in these general conditions does not imply current availability.
Books purchased through Amazon are contracted with the seller identified there. These terms do not replace Amazon’s or the seller’s conditions. Advisory requires a separately accepted scope and fees.
2. Offers, orders and confirmation
The specific offer and order confirmation identify the content or deliverables, language, delivery method, duration, technical requirements, included support and materials, total price and applicable taxes, payment timing and restrictions. A programme identifies its component courses.
An enquiry or expression of interest is not an accepted order. The transaction’s acceptance and commencement arrangements are those stated in the specific offer and confirmation. Undisclosed extras are not charged. Payment failure does not entitle the customer to presume that enrolment or delivery has been activated.
Accepted terms and the transaction confirmation are supplied on a durable medium where required. Agreed prices and promised features are not changed retrospectively.
3. Access, licences and certificates
Unless a different period is expressly stated in the accepted offer, paid course access lasts for 365 days from activation of the paid enrolment, when the course is made available to the learner. The period does not start at the first login or pause because the learner does not use the course. At expiry, access ends; renewal or an extension requires a separate purchase or express agreement and is not automatic. The duration and start event must be displayed before payment and in the order confirmation.
No lifetime access, discretionary extension or future editions are included. Updates and remedies are provided only as required by mandatory law or expressly included in the accepted offer. Materials are licensed for the purchased personal or expressly agreed business use and may not be resold, publicly uploaded or accessed through shared credentials, except to the extent of applicable mandatory exceptions.
A completion certificate records the stated course completion/assessment requirements. It does not establish a regulated professional qualification, recognised academic award or accredited certification unless the offer accurately identifies that status and its issuing body. No employment, examination, lending or financial outcome is guaranteed.
4. Consumer withdrawal and refunds
Where applicable, a consumer may withdraw from a distance contract for services or digital content within 14 days of conclusion without giving a reason. Mandatory extensions and other statutory rights remain unaffected. Send a clear statement to info@v4cpartners.com or use the model below. Where applicable law requires an online withdrawal function, it must be available for the relevant transaction throughout the withdrawal period; statutory rights are unaffected by these email and model options.
Paid digital content supplied without a tangible medium: loss of the withdrawal right requires the applicable conditions to be met, including prior express consent to begin supply during the withdrawal period, acknowledgement of the resulting loss of the right, commencement of supply and the required contractual confirmation. Mere login, registration or acceptance of general terms is not sufficient.
Live training, tutoring or consultancy services: an express request to start early does not by itself eliminate the right. Where the legal conditions are satisfied, withdrawal after service commencement may require a proportionate payment for what was supplied. Loss of the right on full performance requires the applicable prior consent and acknowledgement. The withdrawal treatment depends on the type of product or service and the lawful supply arrangements identified before purchase.
For a valid withdrawal, amounts due for refund are repaid without undue delay and normally within 14 days of the withdrawal notice, using the original payment method unless otherwise agreed without fees, subject to lawful deductions or exceptions. Access to withdrawn items may then end. No discretionary refund or additional money-back guarantee is offered unless expressly included in the accepted offer; statutory remedies remain unaffected.
Model withdrawal statement
To: Value4Capital Partners S.r.l.s., Contrada Cupo Biancucci 5/A, 64026 Roseto degli Abruzzi (TE), Italy; info@v4cpartners.com.
I/we notify you that I/we withdraw from the contract for the following service/digital content: [description].
Ordered on: [date]. Order reference: [reference].
Consumer name(s): [name]. Address: [address]. Date: [date].
Signature only if sent on paper. Use of this model is optional.
5. Conformity, changes and interruptions
Mandatory conformity rights for digital content and services are preserved. V4CP must supply what was agreed, including legally required updates and applicable remedies. A disclaimer about financial outcomes does not exclude these obligations.
Necessary maintenance or security interventions will be managed proportionately, with notice where practicable. Material changes, withdrawal of paid content and termination require a lawful basis and the information, remedies and refund rights applicable to the situation. We do not reserve an unrestricted right to discontinue paid access without remedy.
6. Programmes, books and consultancy
A package must identify each component, who supplies it, its allocated price or pricing method, delivery, access, booking rules and how withdrawal/remedies affect the combined offer. An Amazon book is not described as included until a workable, legally reviewed delivery arrangement exists. No free Amazon redemption code is promised.
Consultancy, if offered, requires an accepted scope describing deliverables, timetable, client inputs, fees, confidentiality and permitted reliance. It is not automatically included in a course.
7. Account conduct and suspension
Keep credentials secure and report suspected unauthorised access. Prohibited conduct includes piracy, deliberate security interference, abusive conduct and assessment fraud. Any restriction will be proportionate to the issue, with reasons and opportunity to respond where appropriate; urgent security action may precede notice. Paid access and refunds remain subject to applicable law.
8. Responsibility and permitted limitations
Books, examples, videos and general courses are educational information, not personalised investment, legal or tax advice. Users are responsible for assessing relevance to their circumstances and obtaining qualified advice when needed. No financial, commercial, credit, employment or examination outcome is warranted.
To the fullest extent permitted by applicable law, V4CP’s aggregate liability arising from or connected with the relevant product or service, under any legal basis, shall not exceed the price actually paid to V4CP for that product or service. The cap applies in aggregate to claims concerning that product or service, not separately to each claim. For a combined package, the relevant price is the price paid for the affected package, unless a separate component price was clearly agreed before purchase.
For business customers, to the fullest extent permitted by law, liability for lost profit, lost business opportunities and business interruption is excluded. No additional voluntary warranty, money-back guarantee or discretionary remedy is granted unless expressly included in the accepted offer.
These limitations do not apply to fraud, wilful misconduct, gross negligence, breach of public-order obligations or liability that cannot lawfully be excluded or limited. They do not reduce non-waivable consumer remedies, statutory refunds or non-excludable data-protection rights. For consumers, a limitation applies only insofar as it is legally effective and non-abusive; an invalid limitation does not restrict mandatory rights.
9. Complaints, law and disputes
Contact info@v4cpartners.com with the order reference and issue. Dispute-resolution information will be supplied only where legally required;
These terms are governed by Italian law. For business customers, the courts of Milan, Italy, have exclusive jurisdiction, subject to any mandatory rules and valid acceptance, including specific approval where required. For consumers, the competent court and any protections under otherwise applicable law are those required by mandatory law; no waiver of such protections is imposed.
Accepted orders remain governed by their applicable contract version, except for lawful changes. No contractual 12-month deadline for bringing proceedings is imposed. The offer states the contractual language; automated translations are informational and do not override mandatory rights.